And Joyce has Tunnel-vision for profit over service so it will only get worse.Guy Smiley wrote: Mon Dec 19, 2022 9:27 pmThe staff morale issue is entirely valid, I reckon... as you say Enzo, rapid lay offs showed everyone their worth in the eyes of their employers and the response is on the same par.Enzedder wrote: Mon Dec 19, 2022 5:42 pmI think staffed realised they were working in an industry that will lay you off at the drop of a hat. Now that there is a labour shortage, they can find a role that has more certainty about it.mat the expat wrote: Fri Dec 16, 2022 5:54 am
Yeah nah, they've had since February to recruit/train up new staff.
Qantas have spectacularly imploded. I only fly them if work is paying
I don't travel internationally and my parcels always seem to get to point B in good time so I am in the "don't give a toss" paddock.
As for freight... I mentioned SIA earlier, who kept air freight going right through. Others have managed to maintain that service while simple issues like baggage are proving too hard. Again... the recent scandal that erupted after footage of outsourced baggage handlers mistreating bags at Melbourne shows the lack of care that evolves with casualisation and reduction of staff care.
In short... employers treating staff like cattle are reaping the rewards of that.
By the time shareholders realise, it''ll take years to undo